Privacy Policy for Sparkle N Shimmer LLC

Effective Date: January 1, 2025

Sparkle N Shimmer LLC ("we," "our," or "us") is a professional cleaning company committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our cleaning services, visit our website www.sparklenshimmerco.com (the "Site"), or interact with us through other platforms or channels.

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use our services.

1. Information We Collect

We may collect various types of personal information in connection with your use of our Site, services, and interactions with us. This information may include:

A. Personal Information You Provide:

  • Contact Information: When you request a quote, book a service, or inquire about our cleaning services, we may collect your name, email address, phone number, and address.
  • Service Details: Information about the cleaning services you request, such as location, size of the property, specific cleaning needs, and preferred times for service.
  • Payment Information: We may collect payment details (e.g., credit card information or bank details) to process payments for services. Payments are processed securely through trusted third-party payment processors, and we do not store your full credit card information.

B. Information We Automatically Collect:

  • Usage Data: We may collect information about how you interact with our Site, such as your IP address, browser type, operating system, pages viewed, and timestamps of your visits.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and track usage patterns on our Site. For more information on how we use cookies, please refer to our [Cookie Policy].

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide Cleaning Services: To schedule and fulfill cleaning services, manage your account, and communicate with you about your service requests.
  • To Process Payments: To securely process payments for cleaning services provided.
  • To Improve Our Services: To improve and customize our services based on feedback and usage patterns.
  • To Communicate with You: To send you service updates, reminders, invoices, and other communication regarding your bookings. We may also send marketing and promotional emails, which you can opt-out of at any time.
  • To Protect Our Business Interests: To detect and prevent fraud, protect the security of our Site and services, and comply with legal obligations.

3. Sharing Your Information

We do not sell, rent, or share your personal information with third parties except in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in providing services, such as payment processors, customer service, or marketing platforms.
  • Legal Compliance: We may disclose your information if required by law or in response to a legal request, such as a court order or government inquiry.
  • Business Transfers: If Sparkle N Shimmer LLC is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our Site if a change in ownership or control occurs.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.

5. Data Security

We implement reasonable physical, technical, and administrative safeguards to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no data transmission or storage system can be guaranteed to be 100% secure. We encourage you to take necessary precautions when interacting with our Site and services.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access and Update Your Information: You can access, update, or correct your personal information by logging into your account or contacting us directly.
  • Opt-Out of Marketing Communications: You can opt out of receiving marketing communications by clicking the unsubscribe link in any email or by contacting us directly.
  • Request Deletion: You may request the deletion of your personal information, subject to applicable legal restrictions.
  • Data Portability: In some jurisdictions, you may have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

7. Third-Party Websites

Our Site may contain links to third-party websites or services that are not operated by us. This Privacy Policy applies only to our Site, and we are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

9. International Transfers

If you are located outside of the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where we or our service providers operate. By using our services, you consent to the transfer of your personal information to countries outside your jurisdiction, which may have different data protection laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: hello@sparklenshimmerco.com
Phone: 248-255-9597

‍

Connect

Contact Us

We're here to assist you with your cleaning needs.

Email

Reach us anytime at
hello@sparklenshimmerco.com

Phone

Call us at your convenience
+1 (248) 255-9597

Service Area

Wixom, MI - Serving surrounding areas

Get in Touch with Us

Have questions? We're here to help with all your cleaning needs. Reach out today!

Free Quote Book Now (248) 255-9597